Relay is a digital banking platform that gives self-made business owners the tools and know-how to be great with money—bringing clarity, confidence, and control to every dollar earned, so they can turn hard work into lasting success. We do this by replacing financial guesswork with real visibility, transforming cash flow from a constant source of stress into a clear signal owners can use to run stronger, more resilient businesses.

At Relay, we know that community and events play a critical role in reaching new audiences, deepening partner relationships, and driving growth. As our Senior Events & Community Specialist, you’ll own the end-to-end execution of events and help build the systems and programs that enable our events strategy to scale.

You’ll design and deliver experiences that engage partners and contribute to pipeline, retention, and long-term revenue growth. Partnering closely with Demand Generation, Sales, and cross-functional teams, you’ll ensure our events and community initiatives drive measurable impact—making this a high-impact role for someone who cares about execution, experimentation, and connecting events to business outcomes in a fast-paced, high-growth fintech environment.

What You’ll Be Doing

• Own logistics and execution for Relay’s presence at key industry events. This includes booth management and vendor coordination, team logistics, and on-site activation

• Support and maintain Relay’s event playbook, helping build frameworks that enable other teams to activate independently at events across the US

• Assist in developing and executing community content and programs that deepen relationships with Relay’s most valuable partners

• Work with RevOps, MarketingOps, and Finance to manage event measurement, post-event reporting and event budgets

• Be a reliable, proactive partner to Demand Generation, Partnerships, Sales, and Marketing

Who You Are

• You have 2-3 years of experience working in event marketing, field marketing or community and are comfortable being highly hands-on

• You live for strong project management. You can run multiple events simultaneously, track details across time zones and projects, and keep stakeholders informed without being asked

• You enjoy building in ambiguity and are energized by testing, learning, and iterating quickly rather than following a rigid playbook

• You’re a clear communicator and strong cross-functional partner who can collaborate effectively across marketing, sales, and operations

• Familiarity with Hubspot, Salesforce, or similar MAP/CRM tools is a plus

Bonus Points

• You have experience working in or alongside the accounting and bookkeeping community, SMB ecosystem or influencer marketing

• You have an affinity for travelling and are eager to work events in different cities within the United States

• You have experience creating integrated campaigns that scale

• You’ve worked in a fast-growing company where processes and programs were still being defined

The Interview Process

• Stage 1: A 30-minute Google Meets video call with a member of our Talent team

• Stage 2: A 45-minute Google Meets video call with our Manager of Community Marketing

• Stage 3: A take-home case study followed by a 60-minute presentation to members of our Demand Generation team

• Stage 4: A 45-minute in-person interview with a member of our leadership team

Our Compensation Approach

We believe Relayers should feel rewarded for the impact they have on our mission and growth. Compensation follows impact. As impact increases, compensation grows, and we do not limit compensation changes to a once-a-year review cycle.

The annual salary range for this role is $97,200 - $118,800 CAD.

For candidates who demonstrate full readiness for the defined scope of the role, the typical starting salary is $108,00 CAD. Offers below this point reflect candidates we believe can grow into the full scope of the role with support and development. Offers above this point reflect impact that meaningfully exceeds the role’s defined expectations or an expanded scope from day one.

We encourage you to have a conversation with your recruiter and ask questions about compensation throughout the hiring process. For more information on our compensation philosophy and perks and benefits, visit our Candidate Hub.

Why Relay Might Be the Perfect Fit For You

• You push relentlessly for reinvention: You’re built to constantly ask, “How can this be better?” Change excites you and you drive it.

• You crave autonomy: We trust our team with big challenges and the freedom to solve them. If you’re someone who takes initiative, is comfortable taking risks, and seeks input when needed, you’ll find the freedom here empowering.

• You own your work: You take pride in your work, follow through on commitments, and feel a deep sense of responsibility for outcomes, not just tasks.

• You treat comfort as a red flag: You seek growth. When things feel too comfortable, you lean into change. You’re excited about stepping into the unknown and navigating new terrain to create something better alongside your team.

• You care about impact, not noise: You care deeply about the substance of your work. You measure success by results, not recognition and you let your work speak for itself.

• You’re energized by complexity and ambiguity: You enjoy tackling problems that don’t come with a playbook. You’re comfortable building from scratch, iterating as you go, and collaborating to shape the best path forward.

• You seek out feedback: We value directness, clarity, and respect. We believe honesty fuels great work and career growth. You see feedback as a tool for learning and improvement, and you know that open, honest dialogue is key to achieving the best results — together.

• You’re here for more than a job: At Relay, everything we do is in service of our mission to help small businesses thrive. To drive impact and have purpose here, that mission must matter to you too.

What’s Important to Us

Research shows that women-identifying and other marginalized individuals often apply only if they meet 100% of the qualifications. But no one is a perfect match on paper. If this role excites you, we’d love to hear from you and figure out together if it’s a great fit.

At Relay, we believe that diversity is key to building high-performing teams, and creating an inclusive work environment is our priority. We are an equal opportunity employer and welcome people of diverse backgrounds, perspectives, and skills.

We will work with applicants to provide accommodations at any stage of the hiring process. If you require accommodations during the interview process, please email your Talent Partner, and we will work with you to meet your needs.

Disclaimer: For compliance reasons, all offers of employment at Relay are conditional upon a successful background check & employment verification through Certn.