Team Lead_Inside Sales

indiagold

indiagold

Sales & Business Development
Posted on Oct 16, 2024

About Us

indiagold has built a product & technology platform that enables regulated entities to launch or grow their asset backed products across geographies; without investing in operations, technology, people or taking any valuation, storage or transit risks.
Our use of deep-tech is changing how asset backed loans have been done traditionally. Some examples of our innovation are – lending against digital gold, 100% paperless/digital loan onboarding process, computer vision to test gold purity as opposed to manual testing, auto- scheduling of feet-on-street, customer self-onboarding, gold locker model to expand TAM & launch zero-touch gold loans, zero network business app & many more.
We are rapidly growing team passionate about solving massive challenges around financial well-being.
We are a rapidly growing organisation with empowered opportunities across Sales, Business Development, Partnerships, Sales Operations, Credit, Pricing, Customer Service, Business Product, Design, Product, Engineering, People & Finance across several cities. We value the right aptitude & attitude than past experience in a related role, so feel free to reach out if you believe we can be good for each other.

Job Description

The Core role (Responsibilities)
Job Description:
• Lead and manage a team of inside sales representatives to achieve sales targets and meet or exceed revenue goals
• Provide guidance, training, and mentorship to team members, helping them improve their sales techniques, product knowledge, and customer service skills
• Monitor team performance, track sales metrics, and generate reports to assess individual and team progress
• Conduct regular team meetings to communicate sales targets, performance expectations, and provide feedback on individual and team performance
• Collaborate with cross-functional teams, including marketing and customer support, to align sales efforts with company goals and initiatives
• Handle escalated customer inquiries or complaints, ensuring timely resolution and customer satisfaction

Requirements

• Bachelor’s degree in business, marketing, or related field (or equivalent experience)
• Proven experience in inside sales or sales leadership role, preferably in the fintech, banking, or related industry
• Strong track record of meeting or exceeding sales targets
• Excellent leadership and team management skills
• Demonstrated ability to develop sales strategies, set targets, and implement effective sales processes
• Analytical mindset with proficiency in analyzing sales data, metrics, and reports to drive decision-making
• Strong problem solving and decision-making abilities, with a customer-focused approach

Benefits

• Best place to work
• Competitive salary
• Full Medical and Accident Insurance
• On-roll Employee - not on agency payroll
• Employee Referral Bonus
• On-time Salary and Incentive
• Job Stability - 0 Employees Laid Off due to Covid
• Tremendous Growth Opportunity