Inside Sales Lead
indiagold
Sales & Business Development
Posted on Sep 19, 2024
About Us
indiagold has built a product & technology platform that enables regulated entities to launch or grow their asset backed products across geographies; without investing in operations, technology, people or taking any valuation, storage or transit risks.
Our use of deep-tech is changing how asset backed loans have been done traditionally. Some examples of our innovation are – lending against digital gold, 100% paperless/digital loan onboarding process, computer vision to test gold purity as opposed to manual testing, auto- scheduling of feet-on-street, customer self-onboarding, gold locker model to expand TAM & launch zero-touch gold loans, zero network business app & many more.
We are rapidly growing team passionate about solving massive challenges around financial well-being.
We are a rapidly growing organisation with empowered opportunities across Sales, Business Development, Partnerships, Sales Operations, Credit, Pricing, Customer Service, Business Product, Design, Product, Engineering, People & Finance across several cities. We value the right aptitude & attitude than past experience in a related role, so feel free to reach out if you believe we can be good for each other.
Job Description
As the Head of Inside Sales for indiagold, you will play a pivotal role in driving our inside sales strategies to achieve significant growth in the gold loan business. This role requires a candidate with a minimum of 10 years of hands-on experience in inside sales, particularly in financial products or related industries. You will lead, mentor, and manage a high performing inside sales team to achieve disbursement targets and provide excellent customer service.
Key Responsibilities
- Team Leadership: Lead, mentor, and manage a team of inside sales/tele sales/outbound sales professionals to meet and exceed sales targets.
- Sales Strategy: Develop and implement inside sales strategies to drive business growth and expand our gold loan portfolio
- Customer Engagement: Foster a customer-centric culture, ensuring that customers receive top-notch service throughout the sales process
- Sales Training: Provide ongoing training, coaching, and professional development to inside sales representatives
- Data Analysis: Analyze sales data and performance metrics to identify areas for improvement and make data-driven decisions
- Pipeline Management: Oversee the sales pipeline, ensuring that opportunities are efficiently managed from lead generation to disbursal.
- Sales Process Optimization: Continuously improve and optimize the inside sales process to increase efficiency and effectiveness.
- Compliance: Ensure that all sales activities comply with regulatory requirements and company policies
Requirements
- Minimum of 10 years of hands-on experience in inside sales/tele sales/outbound sales, with a strong background in selling financial products or similar industries.
- Proven track record of successfully leading inside sales teams and meeting or exceeding sales targets
- Strong knowledge of the gold loan industry or financial products is a significant advantage
- Excellent leadership and team management skills
- Exceptional communication, negotiation, and interpersonal skills
- Proficiency in using CRM software and sales analytics tools
- Strong problem-solving and decision-making abilities. A bachelor’s degree in business, Sales, Marketing, or a related field is preferred
