Chief of Staff



People & HR, Operations
Posted on Tuesday, April 9, 2024

About us

indiagold has built a product & technology platform that enables regulated entities to launch or grow their asset backed products across geographies; without investing in operations, technology, people or taking any valuation, storage or transit risks.
Our use of deep-tech is changing how asset backed loans have been done traditionally. Some examples of our innovation are – lending against digital gold, 100% paperless/digital loan onboarding process, computer vision to test gold purity as opposed to manual testing, auto- scheduling of feet-on-street, customer self-onboarding, gold locker model to expand TAM & launch zero-touch gold loans, zero network business app & many more.
We are rapidly growing team passionate about solving massive challenges around financial well-being.
We are a rapidly growing organisation with empowered opportunities across Sales, Business Development, Partnerships, Sales Operations, Credit, Pricing, Customer Service, Business Product, Design, Product, Engineering, People & Finance across several cities. We value the right aptitude & attitude than past experience in a related role, so feel free to reach out if you believe we can be good for each other.

Job Description

  • Work with founders on key projects impacting business.
  • Program manage & own the execution i.e., end output of key initiatives.
  • Stay on top of business metrics, KPIs, P&L of the business & drive adherence of the annual operating
  • plan.
  • Drive through relevant teams cost optimization & revenue enhancement measures.
  • Stay on top of key trends in the business w.r.t. competitions, regulations & new products/technology.
  • Act as extension of founders/KMP on managing day to day exigencies.
  • Stay connected with field teams & customers & ensure regular feedback comes back to the
  • management.
  • Independent charge with full empowerment & a potential to build a team around this role.


  • From tier 1 B-school and/or engineering college.
  • Total experience between 4 - 8 years.
  • 4-5 years of management consulting experience is preferable (not mandatory).
  • Prior experience at a B2C startup in business, sales, CEO/founder’s office - with direct exposure & involvement in growth, improving financial health & profitability will be helpful.
  • Data driven with excellent number & analytical skills (working knowledge of SQL & excel).
  • Self-driven, high ownership mindset & strong bias for action.
  • Comfortable with CXO interactions & also on the field.
  • Strong attention to detail & an inherently curious mindset.
  • Can recommend a course of action based on partial/imperfect data i.e., solution mindset.
  • Multitasking is a must.


  • Work on one of the most challenging problems in FinTech with an incredible opportunity to unlock
    value from Indian households.
  • A holistic cross-functional exposure to the inner workings of a business/startup.
  • Ability to drive real outcomes that’ll impact the business trajectory.
  • Fantastic learning ground for managing teams, crisis management, sales strategy & external
    stakeholder management.
  • Fast-track path to senior leadership roles.
  • Competitive compensation with an employee friendly ESOP plan.