What We're Looking For

Are you an energetic self-starter who wants to build something big and impactful from the ground up? Do you get excited by taking on a big challenge? Charlie is building the future of banking for the coming wave of millions of tech-comfortable retirees who deserve a bank built from the ground up for their unique needs, a bank they don’t have to get in line for, a bank that comes to them.

We are seeking a Fraud Analyst to join our team. This individual will be responsible for monitoring for fraudulent activity, investigating and responding to suspicious activity, and recommending fraud control enhancements.

You’d be joining a highly experienced group of founders including our CEO Kevin Nazemi, who served as the Co-Founder and Co-CEO of Oscar Health (NYSE: OSCR), and a company financially supported by some of the most respected FinTech Investors.

Responsibilities

• Monitor disputes and acting on fraudulent behavior observed.

• Monitor transaction activity for fraudulent or suspicious activity.

• Investigate and respond to suspicious activity alert cases.

• Recommend fraud control enhancements based on.

• Assist with fraud loss expense analysis.

• Draft and maintain fraud policies and SOPs.

Qualifications

• BA / BS degree.

• You have 1-4 years of work experience in fintech.

• Desire to work in a fast-paced startup environment.

• Regardless of how big or small the task, you approach it with energy and enthusiasm.

• You keep calm under pressure. When something doesn’t go as planned, you can keep your cool and find a solution.

• You love to learn! Whether it be a new way of doing an old task, or a new skill entirely, you are excited about broadening your expertise.

• Do-whatever-it-takes attitude

• Excellent communicator, both written and verbal.

Benefits

• Equity ownership.

• Competitive compensation.

• Medical, vision and dental coverage (US employees).

• 401k with company match (US employees).

• Three weeks of annual vacation and 8 observed holidays.

Our Ethos

Treat every customer as if they were our parents. We value integrity and empathy, and work to earn the trust of our customers and community by the choices we make every day. Caring for our customers is at the center of everything for us.