Office and People Operations Manager



People & HR, Operations
Los Angeles, CA, USA
Posted on Thursday, January 11, 2024

What We're Looking For

Are you an energetic self-starter who wants to build something big and impactful from the ground up? Do you get excited by taking on a big challenge? Charlie is building the future of banking for the coming wave of millions of tech-comfortable retirees who deserve a bank built from the ground up for their unique needs, a bank they don’t have to get in line for, a bank that comes to them.

We are seeking an Office and People Operations Manager to join our team. This individual will be responsible for managing all aspects of the office operations, and instrumental in helping build our company culture.

You’d be joining a highly experienced group of founders including our CEO Kevin Nazemi, who served as the Co-Founder and Co-CEO of Oscar Health (NYSE: OSCR), and a company financially supported by some of the most respected FinTech Investors.


  • Keep our office running smoothly and all of our team members happy; keep the office immaculate: clean, organized, stocked, and ready to create great things.

  • Work with our Operations team on HR/People related activities - plan and coordinate activities and events (e.g., team outings, company parties, in-office events, etc.).

  • Assist with HR tasks, such as recruitment operations, onboarding, and offboarding processes.

  • Assist in a variety of HR needs, including benefits administration, immigration, and compliance.

  • Served as facility manager for our LA office with 15 employees and growing.

  • Manage vendors and contractors: planning for, purchasing, and upkeep of workstations, furniture, and employee supplies.

  • Act as primary liaison between the company and office building management (e.g. repairs, building code compliance, etc.).

  • Own space planning, including frequent seating rearrangements; assist with build-out of expansion office space.


  • BA / BS degree.

  • You have 0-2 years of work experience in a professional setting.

  • Desire to work in a fast-paced startup environment.

  • Regardless of how big or small the task is, you approach it with energy and enthusiasm.

  • You keep calm under pressure. When something doesn’t go as planned, you can keep your cool and find a solution.

  • You love to learn! Whether it be a new way of doing an old task, or a new skill entirely, you are excited about broadening your expertise.


  • Equity ownership.

  • Competitive compensation.

  • Medical, vision and dental coverage (US employees).

  • 401k with company match (US employees).

  • Three weeks of annual vacation and 8 observed holidays.

Our Ethos

Treat every customer as if they were our parents. We value integrity and empathy, and work to earn the trust of our customers and community by the choices we make every day. Caring for our customers is at the center of everything for us.