Audit & Quality
indiagold
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See open jobs at indiagold.See open jobs similar to "Audit & Quality" Better Tomorrow Ventures (BTV).Quality Assurance
Posted 6+ months ago
About us
indiagold has built a product & technology platform that enables regulated entities to launch or grow their asset backed products across geographies; without investing in operations, technology, people or taking any valuation, storage or transit risks.
Our use of deep-tech is changing how asset backed loans have been done traditionally. Some examples of our innovation are – lending against digital gold, 100% paperless/digital loan onboarding process, computer vision to test gold purity as opposed to manual testing, auto- scheduling of feet-on-street, customer self-onboarding, gold locker model to expand TAM & launch zero-touch gold loans, zero network business app & many more.
We are rapidly growing team passionate about solving massive challenges around financial well-being.
We are a rapidly growing organisation with empowered opportunities across Sales, Business Development, Partnerships, Sales Operations, Credit, Pricing, Customer Service, Business Product, Design, Product, Engineering, People & Finance across several cities. We value the right aptitude & attitude than past experience in a related role, so feel free to reach out if you believe we can be good for each other.
Job Description
- Defining industry and role specific Quality Audit parameters for – Voice/Non-Voice/Field Teams.
- Gathering feedback from the audit findings and share it with relevant stakeholders, in a structured manner focused for product and process improvement
- Run through all communications/templates used for customer interaction, periodically, and suggest changes/improvements.
- Should be able to define Quality parameters for all verticals of– Service, Sales and Field teams.
- Collaborate with stakeholders and create SOPs leaving no space for errors.
- Really proficient of working on MS Power Point and Word.
Requirements
- Atlease 2 years of relevant Experience in Quality
- Understand the Quality tools and able to use them
- Graduate
Benefits
Best place to work
Competitive salary
Full Medical and Accident Insurance
Company Paid Vaccination of Employee and Family
On-roll Employee - not on agency payroll
Employee Referral Bonus
On-time Salary and Incentive
Job Stability - 0 Employees Laid Off due to Covid
Different Businesses - Locker, Loan, Digital Gold
Tremendous Growth Opportunity
This job is no longer accepting applications
See open jobs at indiagold.See open jobs similar to "Audit & Quality" Better Tomorrow Ventures (BTV).